REFUND POLICY
Last Updated: March 2026
This Refund Policy explains the conditions under which refunds may be issued for ClarifyLeads services.
1. Digital Service
ClarifyLeads provides a digital SaaS platform with usage-based credits and tool access.
Due to the nature of digital services, purchases are generally considered final once credits or services have been delivered.
2. Credit Purchases
Credits purchased for use within the ClarifyLeads platform:
– are non-transferable
– cannot be exchanged for cash
– cannot be transferred between accounts
Once credits are used, they are not refundable.
3. Refund Eligibility
Refunds may be considered in limited situations, such as:
– accidental duplicate purchases
– billing errors
– technical issues preventing service access
Requests must be submitted within 7 days of the purchase.
4. Non-Refundable Situations
Refunds will not be issued for:
– partially used credit packages
– dissatisfaction with extracted data accuracy
– results obtained from scraping or data extraction
– user misuse of the platform
– violation of the Terms of Service
ClarifyLeads does not guarantee the accuracy or completeness of extracted data.
5. Subscription Services (If Applicable)
If ClarifyLeads offers subscription plans in the future:
– subscriptions may be canceled at any time
– cancellation will prevent future billing
– already billed periods are generally non-refundable
6. Payment Processors
Payments may be processed through third-party providers such as Stripe or other payment gateways.
Refunds will be issued using the original payment method whenever possible.
7. Contact
For refund requests, please contact:
Include:
– account email
– order reference
– description of the issue